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zemming
- Global Moderator
- Posts: 481
- Joined: Tue Apr 16, 2013 8:50 am
- Location: Mid-Michigan
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by zemming » Sun Jan 22, 2017 10:27 am
wingar wrote:Is it possible to get my shipping address changed after I've paid? In this case it would change country from international to the US and if this is acceptable, could a partial refund be done for the shipping costs?
Just send us an email and we can update your shipping address and issue a partial refund.
If anyone else is changing countries, please let us know before you pay. It's much easier to change the invoice than to issue refunds.
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alextg123
- Posts: 3
- Joined: Thu May 15, 2014 1:04 pm
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by alextg123 » Tue Jan 24, 2017 4:42 pm
Hi! I recently had my wallet stolen and might not have a replacement card in before Monday the 30th. Is it possible to pay my invoice via paypal or some other method? Please let me know because I really want this book, and don't want to miss out on it cause some guy broke into my car. I appreciate any response.
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zemming
- Global Moderator
- Posts: 481
- Joined: Tue Apr 16, 2013 8:50 am
- Location: Mid-Michigan
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by zemming » Wed Jan 25, 2017 4:18 pm
alextg123 wrote:Hi! I recently had my wallet stolen and might not have a replacement card in before Monday the 30th. Is it possible to pay my invoice via paypal or some other method? Please let me know because I really want this book, and don't want to miss out on it cause some guy broke into my car. I appreciate any response.
Unfortunately we do not support PayPal. Send us an email and we may be able to figure something out.
freakingidiot wrote:What happens when somepony has their invoice paid?
It should change from "due" to "paid". Eventually once everyone has paid, we pool the money and pay the manufacture.
For more info about the process, I'd recommend reading
the FAQ.
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freakingidiot
- Posts: 21
- Joined: Sun Dec 25, 2016 9:58 pm
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by freakingidiot » Thu Jan 26, 2017 7:05 am
When my copy is printed and shipped I would like to know my order will be delivered to the correct address?
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zemming
- Global Moderator
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- Location: Mid-Michigan
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by zemming » Thu Jan 26, 2017 11:24 am
freakingidiot wrote:When my copy is printed and shipped I would like to know my order will be delivered to the correct address?
The address we currently have on file for you is listed on your online invoice.
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freakingidiot
- Posts: 21
- Joined: Sun Dec 25, 2016 9:58 pm
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by freakingidiot » Thu Jan 26, 2017 6:13 pm
I want to make absolutely certain that my copy of Fallout Equestria is delivered to the correct address of <redacted>
Last edited by
zemming on Thu Jan 26, 2017 10:17 pm, edited 1 time in total.
Reason: redacted user's address.
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Brain
- Posts: 30
- Joined: Fri May 06, 2016 2:51 pm
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by Brain » Thu Jan 26, 2017 7:47 pm
freakingidiot wrote:I want to make absolutely certain that my copy of Fallout Equestria is delivered to the correct address of
.
Might not want to hand out your address to everyone, edit your post and send them an email.
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zemming
- Global Moderator
- Posts: 481
- Joined: Tue Apr 16, 2013 8:50 am
- Location: Mid-Michigan
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by zemming » Thu Jan 26, 2017 10:18 pm
freakingidiot wrote:I want to make absolutely certain that my copy of Fallout Equestria is delivered to the correct address of <redacted>
The address we have on file for you is listed on your invoice. As long as that's correct, you should be fine.
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tetrapony
- Posts: 8
- Joined: Sat Jan 26, 2013 10:52 pm
- Location: San Diego
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by tetrapony » Fri Jan 27, 2017 10:20 pm
Noooo. I got the email notification and invoince email but by the time I arrived home it got spam deleted, (hotmail account).
I emailed inmediately since when I got the notification the email with invoice link is far gone, is it there a chance to recover or get it resend the invoice?
D:
Re: Third Printing Questions Thread
