Book Arrivals v2

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zemming
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Re: Book Arrivals v2

Post by zemming » Sun Aug 31, 2014 7:04 pm

Tri333 wrote:My books hasn't arrived yet
I am slightly worried? I live in France if that can help
I'm assuming you're the French dude who emailed us a while ago. I'm glad we got that all sorted out.

If you're a different Frenchman, just send us an email at FOEPrintProject@gmail.com and we'll figure out what's going on :twilightsmile:

Dr Smashy
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Re: Book Arrivals v2

Post by Dr Smashy » Sun Aug 31, 2014 11:00 pm

evedeevee wrote:mine hasn't arrived yet, and I'm getting kinda worried since the tracking number hasn't updated since the updated tracking number e-mail on july 29th. I was thinking it might be an taking a while since I'm in canada but i noticed some one in canada got theres :/ not to mention all the other international ones. what should I do?
I live in Canada and I haven't received my copy as of yet either. Ditto for the tracking number issue.

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zemming
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Re: Book Arrivals v2

Post by zemming » Mon Sep 01, 2014 7:46 am

Dr Smashy wrote:I live in Canada and I haven't received my copy as of yet either. Ditto for the tracking number issue.
We're working on it. There were several issues with Newgistics, which our distributor has profusely apologized for.

I'm currently looking into it and hope to get an email sent out soon with as much of an update as I can provide.

Onesuperset
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Re: Book Arrivals v2

Post by Onesuperset » Tue Sep 02, 2014 2:16 pm

My books just arrived today and they look REALLY nice I can't wait to read this story all over again. Thank you guys for doing something like this for all of us who wanted a physical copy of this book.

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Tirael
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Re: Book Arrivals v2

Post by Tirael » Sat Sep 06, 2014 9:14 am

Russia reporting.
I got my books today. Everything is fine and neat.
Thank you guys. I'm so happy!
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Shadownova
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Re: Book Arrivals v2

Post by Shadownova » Fri Sep 12, 2014 6:52 pm

I just got mine today :lwalk: :twilightsmile:

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evedeevee
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Re: Book Arrivals v2

Post by evedeevee » Mon Sep 15, 2014 12:32 pm

zemming wrote:
Dr Smashy wrote:I live in Canada and I haven't received my copy as of yet either. Ditto for the tracking number issue.
We're working on it. There were several issues with Newgistics, which our distributor has profusely apologized for.

I'm currently looking into it and hope to get an email sent out soon with as much of an update as I can provide.
It's been two weeks since you said this, and i don't mean to be pushy :/ but could we get an update?

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zemming
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Re: Book Arrivals v2

Post by zemming » Mon Sep 15, 2014 5:02 pm

evedeevee wrote:
zemming wrote:
Dr Smashy wrote:I live in Canada and I haven't received my copy as of yet either. Ditto for the tracking number issue.
We're working on it. There were several issues with Newgistics, which our distributor has profusely apologized for.
I'm currently looking into it and hope to get an email sent out soon with as much of an update as I can provide.
It's been two weeks since you said this, and i don't mean to be pushy :/ but could we get an update?
Unfortunately I don't have any updates from our distributor. :twilightoops:

However, thanks to some other Canadians who have gotten their books, we've narrowed things down a bit. It seems Newgistics passes off the books to UPS, Canada Post, or in some cases Purolator for the final delivery. Unfortunately the tracking numbers are basically worthless, but there's a good chance your books are sitting at the local hub for one of those companies.

Please give them a call and see if they have a package with your name on it. That seems to works, but if you still have no luck please send us an email so we can look into your specific package.

Charlie Gray
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Re: Book Arrivals v2

Post by Charlie Gray » Sat Sep 20, 2014 12:17 pm

They went from the USA to Germany.
:pinkiebounce:
Back to the USA.
:lwalk:
And then to Germany again.
:pinkiebounce:

And finally they are here!
My books, yes! :pinkiehappy:

Here they are:
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evedeevee
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Re: Book Arrivals v2

Post by evedeevee » Tue Sep 23, 2014 9:02 am

zemming wrote: Unfortunately I don't have any updates from our distributor. :twilightoops:

However, thanks to some other Canadians who have gotten their books, we've narrowed things down a bit. It seems Newgistics passes off the books to UPS, Canada Post, or in some cases Purolator for the final delivery. Unfortunately the tracking numbers are basically worthless, but there's a good chance your books are sitting at the local hub for one of those companies.

Please give them a call and see if they have a package with your name on it. That seems to works, but if you still have no luck please send us an email so we can look into your specific package.
alright i looked around , but no one seems to have any idea where it is.

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