After putting it off far too long, the forum has now been updated to the latest version. The old forum was actually too old to update easily, and relied on a mod that I only recently found for the newer version.

Please let me know if you find anything not working properly.

Oh, and one more thing, forum registration is open again :twilightsmile:

Third Printing Questions Thread

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zemming
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Re: Third Printing Questions Thread

Postby zemming » Sun Jan 22, 2017 10:27 am

wingar wrote:Is it possible to get my shipping address changed after I've paid? In this case it would change country from international to the US and if this is acceptable, could a partial refund be done for the shipping costs?

Just send us an email and we can update your shipping address and issue a partial refund.

If anyone else is changing countries, please let us know before you pay. It's much easier to change the invoice than to issue refunds.

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Re: Third Printing Questions Thread

Postby alextg123 » Tue Jan 24, 2017 4:42 pm

Hi! I recently had my wallet stolen and might not have a replacement card in before Monday the 30th. Is it possible to pay my invoice via paypal or some other method? Please let me know because I really want this book, and don't want to miss out on it cause some guy broke into my car. I appreciate any response.

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Re: Third Printing Questions Thread

Postby freakingidiot » Tue Jan 24, 2017 5:11 pm

What happens when somepony has their invoice paid?

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zemming
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Re: Third Printing Questions Thread

Postby zemming » Wed Jan 25, 2017 4:18 pm

alextg123 wrote:Hi! I recently had my wallet stolen and might not have a replacement card in before Monday the 30th. Is it possible to pay my invoice via paypal or some other method? Please let me know because I really want this book, and don't want to miss out on it cause some guy broke into my car. I appreciate any response.

Unfortunately we do not support PayPal. Send us an email and we may be able to figure something out.

freakingidiot wrote:What happens when somepony has their invoice paid?

It should change from "due" to "paid". Eventually once everyone has paid, we pool the money and pay the manufacture. :twilightsmile:

For more info about the process, I'd recommend reading the FAQ.

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Re: Third Printing Questions Thread

Postby freakingidiot » Thu Jan 26, 2017 7:05 am

When my copy is printed and shipped I would like to know my order will be delivered to the correct address?

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zemming
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Re: Third Printing Questions Thread

Postby zemming » Thu Jan 26, 2017 11:24 am

freakingidiot wrote:When my copy is printed and shipped I would like to know my order will be delivered to the correct address?

The address we currently have on file for you is listed on your online invoice.

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Re: Third Printing Questions Thread

Postby freakingidiot » Thu Jan 26, 2017 6:13 pm

I want to make absolutely certain that my copy of Fallout Equestria is delivered to the correct address of <redacted>
Last edited by zemming on Thu Jan 26, 2017 10:17 pm, edited 1 time in total.
Reason: redacted user's address.

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Re: Third Printing Questions Thread

Postby Brain » Thu Jan 26, 2017 7:47 pm

freakingidiot wrote:I want to make absolutely certain that my copy of Fallout Equestria is delivered to the correct address of :derpyderp2: .
Might not want to hand out your address to everyone, edit your post and send them an email.

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Re: Third Printing Questions Thread

Postby zemming » Thu Jan 26, 2017 10:18 pm

freakingidiot wrote:I want to make absolutely certain that my copy of Fallout Equestria is delivered to the correct address of <redacted>

The address we have on file for you is listed on your invoice. As long as that's correct, you should be fine.

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Re: Third Printing Questions Thread

Postby tetrapony » Fri Jan 27, 2017 10:20 pm

Noooo. I got the email notification and invoince email but by the time I arrived home it got spam deleted, (hotmail account).
I emailed inmediately since when I got the notification the email with invoice link is far gone, is it there a chance to recover or get it resend the invoice?
D:


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